Help Center

Getting Started

• • Account setup guide
• • Verification process
• • Platform navigation
• • First steps checklist

Billing & Subscriptions

• • Payment methods
• • Subscription management
• • Deal fee calculation
• • Invoice requests

Account Security

• • Password reset
• • Two-factor authentication
• • Privacy settings
• • Account recovery

Email Support

Get assistance via email from our support team

Response time: Within 24 hours

Phone Support

Speak directly with our support team

Available: Mon-Fri, 9:00-18:00 EET

Live Chat

Get instant help through our chat system

Available: 24/7 for Premium users

Terms & Conditions

Platform usage terms, user agreements, and service conditions

Privacy Policy

Data collection, usage, and protection policies

Legal Documentation

Export regulations, compliance guides, and legal forms

Account & Profile

• • How to update company information?
• • How to manage user access?
• • Profile verification process
• • Account security settings

Payments & Billing

• • Subscription payment methods
• • Deal fee calculation
• • Invoice generation
• • Refund policy

Platform Usage

• • How to find buyers/suppliers?
• • Communication tools
• • Document sharing
• • Analytics dashboard