Privacy Policy
Last updated: January 2026
1. Introduction
Faktorist ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By accessing or using Faktorist, you agree to this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the platform.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Company name and business registration details
- Account credentials (username, password)
- Payment information (processed through secure third-party providers)
- Profile information and preferences
- Communication history with our support team
Automatically Collected Information
When you use our platform, we automatically collect:
- Device information (browser type, operating system, device ID)
- IP address and location data
- Usage data (pages visited, time spent, actions taken)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our services
- Processing transactions and managing accounts
- Connecting buyers with suppliers
- Sending service-related communications
- Marketing and promotional purposes (with consent)
- Analyzing usage patterns to improve our platform
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Information Sharing
We may share your information with:
- Business Partners: Buyers and suppliers to facilitate trade connections
- Service Providers: Third parties who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sofiia@faktorist.com