How to delete your account or company profile

If you need to leave the platform, Faktorist provides options to deactivate or delete your account.

Deactivating Your Company Profile

Deactivation hides your company from the directory and search results but keeps your data intact in case you want to return.

1. Go to Dashboard → Settings → Company Profile.
2. Toggle Active to off.
3. Your profile becomes invisible to other users. You can reactivate anytime by toggling it back on.

Deleting Your Account

Account deletion is permanent and cannot be undone. All your data — company profile, products, RFQ history, and team memberships — will be removed.

1. Go to Dashboard → Settings → Account.
2. Scroll to the bottom and click Delete Account.
3. Confirm by entering your password.
4. Your data will be scheduled for deletion within 30 days.

Before You Delete

• Export any data you want to keep (products, contacts, analytics).
• Transfer company ownership if other team members need continued access.
• Contact [email protected] if you have questions about data retention.