Account creation, onboarding walkthrough, role selection, and first steps on the Faktorist platform
Completing your company profile
Fill in your company details to build trust with trading partners and unlock all platform features.
How notifications work on Faktorist
Learn about the different notification types and how to manage your preferences.
Understanding subscription tiers: Free, Pro, and Enterprise
Compare Faktorist subscription plans and find the one that fits your business needs.
How to send your first RFQ (Request for Quotation)
Create and send an RFQ to get pricing from one or multiple suppliers.
Understanding the Faktorist dashboard
A quick tour of the main dashboard sections and how to navigate between them.
Adding your company certifications and compliance documents
Upload ISO, HACCP, organic, and other certifications to boost your company's credibility.
How to create a Faktorist account
Step-by-step guide to registering on Faktorist using email or Google sign-in.
How to delete your account or company profile
Steps to deactivate or permanently delete your Faktorist account and company data.
How the FTR token and Blockchain Wallet work
Introduction to the Faktorist FTR token, earning rewards, and using the blockchain wallet.
How to reset your password
Forgot your password? Here is how to regain access to your Faktorist account.
How to use the Faktorist search bar effectively
Tips for getting the most relevant results from the platform-wide search.
Navigating the onboarding checklist
Follow the step-by-step onboarding checklist to set up your Faktorist account completely.
How to invite team members to your company
Add colleagues to your Faktorist company account with the right permissions.
Getting Started with Faktorist — Your First Steps
A complete guide to creating your account, choosing your role, and navigating the Faktorist platform for the first time.
How to claim an existing company profile
If your company already exists in the Faktorist directory, learn how to claim and manage it.
How to set up two-factor authentication (2FA)
Protect your Faktorist account with an extra layer of security using two-factor authentication.
Setting your preferred language
Faktorist supports 31 languages. Learn how to switch the interface language.
First steps for Buyers: searching the supplier directory
Learn how to find and evaluate suppliers on the Faktorist marketplace.
How to switch between companies if you manage multiple accounts
Manage multiple company profiles from a single Faktorist user account.
How to upload your company logo and cover image
Add professional branding to your Faktorist company profile with a logo and cover image.
Understanding Sofiia AI: your platform assistant
Meet Sofiia, the AI assistant built into Faktorist to help you navigate the platform.
First steps for Suppliers: listing your first product
A quick guide to adding your first product to the Faktorist marketplace.
Setting up your contact information and public email
Configure which contact details are visible to other platform users.
Choosing your company role: Supplier, Buyer, or both
Understand the difference between Supplier and Buyer roles and how to pick the right one for your business.
Setting your trade preferences: currencies, countries, and Incoterms
Configure your default trading parameters to streamline future transactions.