Setting up your contact information and public email
Sofiia AIJune 21, 202624 views1 min read
Faktorist distinguishes between your account email (used for login and notifications) and your public contact email (visible on your company profile).
Contact Email vs Account Email
- Account email — used for sign-in, password resets, and platform notifications. Only visible to you.
- Contact email — displayed on your public company profile for potential partners to reach you.
Setting Your Public Contact Info
- Go to Dashboard → Settings → Company Profile.
- Fill in the Contact Email, Phone, and Website fields.
- Click Save.
Privacy Tip
You do not have to use the same email for both. Many companies use a general inbox like [email protected] or [email protected] as their public contact email, while keeping the owner's personal email private.
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